Food delivered late and it was not what i ordered. When i rang de lush, very argumenative response and no refund offered. This used to be very good so i can inly assume under new management and underqualified staff. I will not order from them again. If i could give zero stars , i woukd. They need to be reported.
Right. Hands down, worst place I've ever eaten from in my entire life. Horrible food. Even horrible customer service, extremely ill mannered staff who don't even have the courtesy to speak with respect. Ordered food at 10 o clock, called them back at 11 they said 20 mins, called them at 11.30 they said 10 mins called them at 12 o clock they said driver has left 5 mins called them after 15 mins they again said 5 mins, I end up falling asleep and the driver arrives at 01.30AM! And here's the best part, delivered me half the order with no drinks,fries,nuggets and chicken wings and charged me the full money, when I went in and realized half the order was missing, I called them to say half the order was missing and that it took them 3 hours to deliver, the staff member told me to "eff off". UNBELIEVABLE. I have no clue how these Cowboys are still trading.
Ordered via Just Eat, missed items from order, when I phoned to complain I was told never to order from them again as they do not need difficult customers like me. Also the worst takeaway pizza I have ever had, bland and cold. Need to be able to score zero star for this.
Absolutely disgusted with the customer service.Ordered pizzas which took forever to come and when they finally arrived they were cold and the orders were wrong with missing items. When we called to complain the man stated 'we do not need customers like you who complain, don't order from us again then'.Would give this place less than 1 star rating
Our favourite post night-out restaurant of choice. No reason to ever go anywhere else! The chicken box is our favourite
De Lush Burger House is a UK Meal Delivery based in Northampton, East Midlands. De Lush Burger House is located at 41 Gold St, Northampton NN1 1RA, UK.
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