Harsh or whatever the FAT Indian man is called should leave the job, as soon as walked in was not bothered to help dont know if he is the manager or general worker. Appalling disgusting ignorant racist doesnt deserve any stars!!! I hope you read these reviews
AVOID. My mother went in on 18th January 2019 to the Hertz on bridge street Northampton. She booked the car through an online rental company for the car deal. On arrival at 11:30am she entered the office there was a man at the desk he never acknowledged her entering, no hello, can I help you... nothing! It was only him working there. From the time she went in he seemed very unwelcoming and unhelpful very hostile to say the least. She explained that she had booked a car and hgave her name and other details to the man. he responded extremely rudely asked her for her drivers license, ID and credit card. His attitude was unprofessional, arrogant and rude. From the time she walked in. This is an absolute disgrace. What kind of customer service is this. She went in for a service and helping the business by using their service and that was the attitude she was met with, this kind of man is ruining the reputation of Hertz. He goes by the name of chard disgusting
Ask the name of the agent before sitting down. If its one who calls himself "Harsh" either ask to speak to someone else or leave. The guy was rude, taking long calls while supposedly serving me. Lied to me about the processes and ultimately denied me a rental. Go else where!
Poor service. The branch supervisor there is a very strange fella. He does not think twice to answer his phone and speak in his own language in front of customers
Have used this office many times during the past 5 years always great customer service, quick and efficient. Also applies to the car return.However this time I wasn't acknowledged when I arrived and just sat waiting for 15 minutes without being spoken to....strange behaviour I thought by the Indian fella.
Hertz - Northampton - Grafton Trading Park is a UK Car Rental based in Northampton, East Midlands. Hertz - Northampton - Grafton Trading Park is located at Unit 2, Quorn Way, Northampton NN1 2PN, UK.
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