We had to bring our cat in on a Sunday, excellent service and friendly staff. Treatment explained to us very easily and we left knowing enough to help treat our cat at home before any further visit needed for a check up.
Very rude vet... no confidence... language a problem... what vet after examination cant tell if its a boy or girl... wouldnt let operate... something drastic might happen... feel sorry for the nice receptionist
It's a good vets but can be a pain when sorting out payment through insurance as if you bring your pet in after hours you will have to pay upfront then claim it back now if it's going to cost a lot then there priority is payment not the care of your pet . Shame that it's like that but be warned the day care is great and they deal with cost direct to insurance which is great . As I found out there are two different companies working under the same roof which is very strange and makes it very difficult to deal with in terms of insurance .
I'm not actually registered with this vet but some of my clients are so I do visit it from time to time. Advice given seems honest and staff friendly. If I lived in Duston would have no problems registering with them myself.
I have been charged 30 for maybe 5 minutes consultation with one of your vets. I find him as a very incompetent person. His common answer for my all questions was "I do not know". So who should know than? I will never ever visit that branch again. I am giving two stars because Lady from the reception was very nice.
Best Friends Vet Group Northampton is a UK Veterinary Care based in Northampton, East Midlands. Best Friends Vet Group Northampton is located at 2 Southfield Rd, Northampton NN5 6HN, UK.
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