Brought a car fantastic sales but 5 days later the car died, they "fixed it" and then died again 4 days later in the middle of traffic! I had to push the car to the side of the road and get break down to take it back to riverside. They passed me off loads of times making me out to be the bad guy for breaking down. It has been 4 weeks and I have only just got my deposit back and in progress of trying to get a different car and still struggling to get updates on my complaint.
It's tricky to review these guys. I could say they lived up to expectations, I got exactly what I expected and so on. Sadly, my expectations were very low and what I expected was to be ignored, then when they said they'd call me they wouldn't etc etc which is what I got. I stood in front of the service desk while they talked amongst themselves for a couple of minutes. Doesn't sound like much but it's so rude. They seem to forget I pay their wages. Typical dealer though eh?
Recently purchased a car from Bristol Street Motors (Vauxhall) Northampton and received 5 star service from start to finish. Could not recommend them enough. Tom was our sales advisor, extremely knowledgeable and helped us flawlessly throughout the process. Would definitely recommend that you pay them a visit when thinking about your next car purchase
The whole experience from start to finish was both efficient and professional. I was felt to feel welcome and valued by Chloe. She also made me aware of various deals etc. that I could take advantage of. The process itself was very slick and as I was waiting I was made aware of the free refreshments and papers etc. as well as local shops to visit to fill the time. I have no hesitation in rating Chloe as a 10 for her customer friendly attitude and professional approach.
So I phoned numerous Vauxhall dealerships giving them my specifications for a vehicle but each one came back with no results, I was literally about to stop the search but I called up the Northampton showroom and was instantly connect With Myles Francis, who during the 3 weeks has helped me in every possible way. I gave specific requirements to Myles who promised to do his best to fulfill this. And Im glad to say his promise was real! No matter how many times I called to ask random car questions he was there to answer them! Even though I havent had an opportunity to deal with any other colleagues I would 100% advise you to deal with Myles his customer satisfaction is beyond that! I also have to say a thank you to Curtis who during Myles days off helped me with questions I may have had!
Bristol Street Motors Vauxhall Northampton is a UK Car Dealer based in Northampton, East Midlands. Bristol Street Motors Vauxhall Northampton is located at 21, Riverside Retail Park, Carousel Way, Northampton NN3 9HG, UK.
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