Excellent service and aftercare received from Derek & team! Love my sofa, swivel chairs and foot stools. Highly recommended!
Excellent range of furniture and exceptional level of customer service. Came away a very happy customer
I would like to give a big thanks to Ian and Derek at Jones, i ordered a Parker Knoll sofa and 2 chairs and the material was faulty they both had to fight hard with Parker Knoll to get a replacement, this week i had my new sofa delivered by Jim and Des, who also did a great job, and i could not be happier, we have used Jones for many years and would recommend the excellent service, this is why we go to an individual retailer instead to the big stores. keep up the good work and thanks againJudith and Roger Tebbutt
I found the store easy to park at, the salesman (Derek) was very helpful and not at all pushy, and I had lots of time to consider my options. I didn't feel rushed into a decision.I bought a lovely sofa from the store, which I am very happy with. The delivery men were excellent and had a tough job getting the sofa in.I would recommend anyone to consider the store. It's nice to have some shops left that are not big chains.
I visited this furniture shop today and was amazed at the personal, one-to-one customer service that I was provided with. Reg greeted me as soon as I entered the store and is possibly the best customer service advisor I have ever met. He was friendly, informative and couldnt do enough to help me decide what product to purchase. He was so attentive and didnt rush me at all. I was allowed to wander round the store and try several of the products at my own pace. I will definitely go away and think about the options that I have and return to the store to make a purchase as the customer service I received here is phenomenal.5th April:Having visited this furniture store again today to follow up on my previous visit, I was immediately helped by Derek who was pleasant and polite and went out of his way to try and assist me with my query. Unable to solve my concern in store, he then contacted me twice by telephone after my visit and came up with a solution to my query. Again, I was really impressed with the dedication of the staff in the store and the customer service I received. Keep up the good work.
Jones the Furnishers Limited is a UK Furniture Store based in Northampton, East Midlands. Jones the Furnishers Limited is located at 107-109 Kettering Rd, Northampton NN1 4AU, UK.
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