Good
Had to give a one star bcos I wanted to leave a review. DO NOT PAY FOR A MEMBERSHIP IN TRILOGY, I had to cancel my membership due to unforeseen circumstances. I called them up to ask how I can do this and the lady advised I need to cancel my direct debit with my bank and it will be done. She failed to mention I will have to also cancel my membership with her directly and also pay a cancellation fee!! Due to her failing to advise me this, I was put in arrears for something I should not have had to pay an excess amount off. Such poor and disgusting service provided, I called to raise a complaint too but this too could not be actioned. TRILOGY STAFF TAKE ADVANTAGE OF OUR MONEY SO DO NOT BOTHER WITH THEM.
When I first joined I gave it 5 stars, however that was a mistake. The health suite ( sauna&steam room) are out of order constantly and the length of time it takes to get them back up and running is ridiculous. Every other week you expect some notice of something being out of order and not to mention these facilities being quite dirty and the staff don't seem to care about these issues. Not great.
The building looks a bit scruffy from the outside, but the inside is actually really nice and new. The changing rooms were really clean.The pool is of a decent size with a dedicated lane for "serious" swimmers.
I love this pool, I swim there regularly. The reception staff are great. The pool is not "a lame 70's" pool as previously described, it is a beautiful Art Deco pool built in 1936, that is a listed building. It could do with larger, more reliable lockers in the main pool area, and a bit of a deep clean in places, but it's over 30 meters long, and they try to always keep one lane open for serious swimmers to use.
Trilogy Health & Fitness at Mounts Baths is a UK Gym based in Northampton, East Midlands. Trilogy Health & Fitness at Mounts Baths is located at Upper Mounts, Northampton NN1 3DN, UK.
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