After reading reviews from previous tenants, I should not have gone through with renting a flat with Richard Greener, as my experience sounds very similar! Firstly, the staff were not very friendly. They did not make me feel welcome and did not seem to be concerned when I was reporting issues with the flat. From the day I moved in there were many issues. I reported these many times and the staff made comments such as 'it was fine when I went in last week', instead of being helpful and reassuring. Many issues were never resolved even after many emails. Some issues were only sorted after I explained I could no longer live there and was moving out. At times the staff have been rude and condescending.Nevertheless, my worst experience came when I I moved out. After two days of cleaning with my parents the flat was left in a far better state than when I moved in. I received an email from Richard Greener saying thank you for leaving the flat clean and tidy. However they still continued to take 90 of my deposit for 'cobwebs' and 'dusty lampshades'. They said I could return to the property to sort this out but it would cost 35 for a re-inspection fee.This is crazy considering the estate agents is only a five minute walk from the property. I feel they went in to the property determined to find something to charge me for, as there was nothing worth 90 that needed sorting out. I will never be using Richard Greener again and I would strongly advise against renting a property with them.
We had a difficult time selling our house in 2016 with a significant number of sales falling through. Richard Greener, our estate agents, were fantastic and supported us all the way, I really felt they were sympathetic and fighting on our behalf. It was a refreshing change to deal with an estate agent that listened to our point of view. We ended up buying through Richard Greener as well, again because they listened and took the time to understand exactly what we were looking for and didn't over contact with properties that didn't fit the brief. I would highly recommend them and will be doing so to friends and family in the area. Thank you very much to all at Richard Greener. We are now very happy in our new home!
I have been a Greeners client for 15 years. Since I live in a remote part of East Africa, I depend on them completely to manage my two properties. They have managed several large issues including a large insurance claim and renovation. Their service is money well spent, being personal, efficient and polite. I would recommend them especially to those who need comprehensive property management such as ex-pats or busy professionals.
Very professional, quick to respond to queries and very helpful. Dealt with both our sale and purchase and would definitely us again. All the team were excellent and very knowledgeable, especially Maria. So happy with our new house. Thank you Richard Greener
I've been a Landlord for the past 12 years and have always used 'Greener Rentals'. The service they provide is fantastic, the team are professional and knowledgeable and they are a pleasure to work with. I simply would not choose another agency to deal with. Thank you for your hard work and commitment you have given.
Richard Greener Estate Agents is a UK Real Estate Agency based in Northampton, East Midlands. Richard Greener Estate Agents is located at 22 Bridge St, Northampton NN1 1NW, UK.
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